Cloud PBX (Cloud-based Private Branch Exchange) is a virtual PBX system rooted on the internet, which automatically answers all calls and routes them to the right department or user extension.
Cloud Call Center
A call center is a business function that handles inbound and/or outbound phone calls with customers. A cloud call center, or cloud-based call center, is one that has its call center technology
Cloud CRM, is CRM software where the application and data are all held, or hosted, on the CRM providers’ own servers in a datacenter, and accessed via an internet browser.
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