This privacy policy applies to all visitors and users of the hosted services , Please read this Privacy Policy carefully. By accessing or using any part of the Websites or self-managed, you acknowledge you have been informed of and consent to our practices with regard to your personal information and data.

Data Protection

Oversight of Data Security is handled by Etisalna's respective Data Protection Officers. Should you wish to make modifications, deletions, or additions to any personal data you believe to be captured by Etisalna, or if you have any general security concerns, please contact us at

Information from Website Visitors

Like most website operators, Etisalna collects basic non-personally-identifying information from Website visitors of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. We collect this information to better understand how visitors use the Website, to improve our Websites and experience for visitors, and to monitor the security of the Websites. From time to time, Etisalna may publicly release non-personally-identifying information collected from Website visitors in the aggregate, e.g., by publishing a report on trends in the usage of the Website.

Etisalna also collects potentially personally-identifying information like Internet Protocol (IP) addresses from visitors. Etisalna does not use such information to identify or track individual customers, however. We collect this information to understand how customers use the Websites, to improve performance and content, and to monitor the security of the Websites.

Etisalna may collect statistics about the behavior of visitors to our Services. For instance, Etisalna may reveal how many downloads a particular version got using aggregated statistics that contain anonymous user information only.

Usage Data Information from Self-managed Etisalna Instances

Etisalna collects information about usage from each self-managed Etisalna instance . We do not track your end users, but tracks the usage of these instances at an aggregate level - it is also possible to disable sending this using the environment toggle in the application.

How Etisalna Uses and Protects Personally-Identifying Information

Sharing Your Information

Etisalna only discloses potentially personally-identifying and personally-identifying information to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on Etisalna 's behalf or to provide services available on the Website, and (ii) that have agreed not to disclose it to others.

Please note, email and IP addresses of users of a Etisalna deployment may be shared with the respective users of that deployment.

Etisalna will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors, and affiliated organizations, as described above, Etisalna discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Etisalna believes in good faith that disclosure is reasonably necessary to protect the property or rights of Etisalna, third parties, or the public at large.

Etisalna takes measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.

International Transfer of Information

The Website is hosted in the France and Egypt and information we collect will be stored and processed on our servers . Our employees, contractors and affiliated organizations that process information for us as described above may be located in the Egypt, Saudi Arabia , Jordan or in other countries outside of your home country; by using the Website, you consent to the international transfer of your information by Etisalna.

Etisalna Communications with You

If you are a registered user of the Websites and have supplied your email address, Etisalna may occasionally send you an email to tell you about security, system information, new features, solicit your feedback, or just keep you up to date with what's going on with Etisalna and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum.

Cookies, Tracking Technologies and Do Not Track


A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Etisalna uses cookies to identify and track visitors, their usage of the Websites, and their Website access preferences. Etisalna visitors who do not wish to have cookies placed on their computers may set their browsers to refuse cookies before using the Websites. Disabling browser cookies may cause certain features of Etisalna's websites to not function properly. Certain pages on the Website may set other third party cookies. For example, we may embed content, such as videos, from another site that sets a cookie. These sites set their own cookies and we do not have access or control over these cookies. The use of cookies by third parties is not covered by our Privacy Policy.

Tracking Technologies

We may use third party tracking services, but we don’t use these services to track you individually or collect your personally identifiable-information. We may use these services to collect information about how the Website performs and how users navigate through and use the Website so we can monitor and improve our content and Website performance. Third party tracking services gather certain simple, non-personally identifying information over time, such as your IP address, browser type, internet service provider, referring and exit pages, timestamp, and similar data about your use of the Website. We do not link this information to any of your personal information such as your user name.

Data Retention and Deletion

If you already have an account on our servers, you may access, update or alter your basic user profile information by logging into your account and updating profile settings. Etisalna will retain your information for as long as your account is active or as needed to perform our contractual obligations, provide you services through the Website, to comply with legal obligations, resolve disputes, preserve legal rights, or enforce our agreements.

Contacting Etisalna About Your Privacy

If you have questions or concerns about the way we are handling your information, or would like to exercise your privacy rights, please email us with the subject line "Privacy Concern" at We will respond within 20 days of receiving your message at the latest but please note for promptest response, we recommend emailing us.

Privacy Policy Changes

Although most changes are likely to be minor, Etisalna may change its privacy policy from time to time, and in Etisalna sole discretion. We may also provide notification to users who have provided us email addresses of material changes to this Privacy Policy through our Website. Etisalna encourages visitors to frequently check this page for any minor changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.