Backup
Your recordings, on your side every day
For organisations that must keep recordings themselves: Klamna sends them automatically every day to your server or cloud storage, organised by date with a file describing every call.
- SFTP
- S3
- Google Drive
Licensed by CSTOfficially licensed by the CST
Meta verified partnerOfficial WhatsApp API and the green tick
Hosted in Saudi ArabiaYour data and calls stay in the Kingdom
Cybersecurity compliantWe meet the cybersecurity requirements for IT companies
Local partnersSTC, Mobily, GO, Alibaba Cloud
Features
Backup with no manual work
Your server or storage
SFTP with a password or key, any S3 storage, or Google Drive.
Daily or weekly
You choose the time; only new recordings move each run.
Organised by date
A folder per day and clear file names (customer, agent, direction, time).
CSV index
Every day a file with caller, number, agent and duration.
Secure
Encrypted credentials and server identity pinning.
Alerts on failure
A notification and e-mail if a transfer fails, with retries.
FAQ
Frequently asked
Are recordings deleted from Klamna after backup?
No — your copy in Klamna stays for the agreed retention period.
Is backup an extra cost?
No — backup is included for every account.
What file format?
Opus — small files with excellent voice quality, playable in most apps.
Let customers reach you instantly
We set up a trial of the Klamna platform with your numbers and team, and show you how it organises calls and chats from day one.