Cloud PBX and WhatsApp API for Riyadh companies
From our Al Yarmouk office we serve headquarters, clinics, real-estate firms and government suppliers: a cloud call center, unified numbers, the official WhatsApp API and e-invoices compliant with ZATCA.
- Our office is in Riyadh
- In-person meetings
- Hosted in KSA
Solutions that fit the pace of Riyadh
HQs and branches
One PBX linking your Riyadh HQ to branches in other cities, with an IVR that routes by city.
Clinics and medical centres
Appointments, WhatsApp reminders and confirmation calls for clinics.
Real estate
Leads routed to sales agents and every call recorded.
Government suppliers
Quotes and ZATCA-compliant invoices with documented calls.
011 or 9200 numbers
A Riyadh landline or a unified number, as available from the carrier.
Meetings and training on site
We meet at our office or yours in Riyadh and train your team.
One screen for every branch
Riyadh management sees every branch and team: live queues, missed calls, chat response times and customer ratings, on one dashboard.
- Live queue wallboard
- Reports per branch and team
- Team-leader permissions
- Cloud PBX, call center and WhatsApp API for Riyadh companies, from our office in Al Yarmouk.
- Built for headquarters, clinics, real estate and government suppliers, with 011 or 9200 numbers as available from the carrier.
- We meet you in person in Riyadh and go live within days.
Why Riyadh companies move to the cloud
Riyadh hosts many headquarters managing branches and field teams across the Kingdom. A cloud PBX gives one system and one number, with staff answering from HQ, a branch, home or the road.
Sectors we serve
- Multi-branch HQs: an IVR that routes by city, separate queues and team leaders per branch in the call center.
- Clinics: appointments with WhatsApp reminders and confirmation calls.
- Real estate: lead routing during launches and exhibitions, recorded calls and the CRM.
- Government suppliers: recorded calls, SLA tickets and ZATCA-compliant invoices.
Handling peaks
Ramadan hours, back-to-school, major city events and month-end collections all bring surges. Change IVR schedules in minutes, add seasonal users per your plan, offer call-back, move callers to WhatsApp and plan staffing from rush-hour reports.
Example and AI
Example: a Riyadh service company with field technicians. Customers call the unified number, choose "maintenance", and an agent opens a ticket with a clear SLA. Technicians call customers with the company number from the app, and a WhatsApp survey follows the visit. After hours, the AI voice agent speaks Najdi and Hijazi Saudi dialect, books appointments and opens tickets, using your own OpenAI key.
Numbers
Choose an 011 Riyadh landline, a 9200 unified number or an 800 toll-free number, provided via licensed carriers as available; number fees depend on the carrier and type.
Onboarding and pricing
Meet us at our Al Yarmouk office, at yours, or online. The platform and WhatsApp API are usually live within days. The call center starts at SAR 90 per user per month and WhatsApp and inbox at SAR 149 per month, in SAR excluding VAT. See pricing.
Based in Riyadh? Book a meeting.
Frequently asked
Do you have an office in Riyadh?
Can I get an 011 landline?
How much is a cloud call center in Riyadh?
Does it suit a company with branches outside Riyadh?
Do you support e-invoicing?
How long does setup take?
Let customers reach you instantly
We set up a trial of the Klamna platform with your numbers and team, and show you how it organises calls and chats from day one.