AI SecretaryComing soon

A secretary that never sleeps — answers, transfers, books, follows up

One AI that receives your company's calls, WhatsApp, website chats and e-mail, speaks like us in the Saudi dialect, transfers customers to whoever is available, takes messages, books appointments and follows up tasks — and sends you a daily report.

Register interestWhatsApp us
  • Calls, WhatsApp and e-mail
  • Daily report to the owner
  • Managed by chatting with it
Licensed by CSTOfficially licensed by the CST
Meta verified partnerOfficial WhatsApp API and the green tick
Hosted in Saudi ArabiaYour data and calls stay in the Kingdom
Cybersecurity compliantWe meet the cybersecurity requirements for IT companies
Local partnersSTC, Mobily, GO, Alibaba Cloud
Features

The whole front desk — without missing a customer

Answers calls

Picks up on the first ring, understands the request and answers from your company knowledge.

Transfers to whoever is free

Knows who in the team is free right now and transfers the call; if everyone is busy it takes a message.

WhatsApp, chats and e-mail

The same secretary answers WhatsApp, website chat and e-mail in the same voice.

Books appointments

Checks free slots, books and confirms with the customer.

Rescues missed calls

A call nobody answered? It calls the customer back during business hours and completes the request.

Picks up waiting chats

A chat waiting too long? It takes over and answers the customer until someone is free.

Follows up tasks

Does follow-up tasks by call, WhatsApp or e-mail — only within business hours.

Turns calls into tasks

After your staff's calls it writes the summary and turns what needs follow-up into a task.

Daily report and health checks

Watches channels, queues and numbers and sends you a daily report of the work, problems and how to fix them.

Run things by chattingComing soon

Tell it what you need — it plans and waits for your OK

The owner or a manager writes to the secretary in the app or on WhatsApp (from their registered number with a PIN): "add a new agent to the queue", "change working hours for Ramadan", "send this customer an appointment confirmation". The secretary shows the plan step by step, runs it after you approve, and any change can be undone.

  • Plan → approve → run
  • Every change logged and reversible
  • Acts with your own permissions only
Register interestAI Secretary guide
Available today

Until the secretary arrives — here is what you can run today

The AI Secretary is coming soon to Klamna. Today you can already run the AI voice agent that answers, books and transfers calls, AI agents for WhatsApp and chat, and AI call analysis.

  • AI voice receptionist (available)
  • AI agents for WhatsApp (available)
  • AI appointment booking (available)
AI voice agentAI agents
Who is it for?Coming soon

For companies without a receptionist — or with an overloaded one

A clinic swamped at peak times, a law or accounting office where everyone is in meetings, a maintenance company taking requests after hours, or a small business owner who wants to know what happened each day. The secretary is an add-on to any package and works with your team, not instead of it.

  • An add-on to any package
  • Speaks like us in the Saudi dialect
  • Data kept in the Kingdom
AppointmentsBuild your package
FAQ

Frequently asked

When will the AI Secretary be available?
Coming soon to Klamna. Register your interest and we will tell you as soon as it is live; the AI voice agent and WhatsApp AI agents are available today.
How is it different from the AI voice agent?
The voice agent answers calls. The secretary brings calls, WhatsApp, chats and e-mail into one assistant that knows your staff and transfers to them, follows up tasks and missed calls, reports daily, and lets you run the system by chatting with it.
Does it change anything without my approval?
System changes only run after it shows the plan and you approve; deletions need a typed confirmation, and every change can be undone. It cannot touch billing, passwords or security settings.
Does it call customers at any time?
No — calls and messages the secretary starts only go out within the business hours you set.
Does it need an OpenAI key?
Yes — like Klamna's other AI features it uses your company's own OpenAI key, billed by OpenAI to your account.
From the blog

Related articles

2026-11-13AI Receptionist: A Smart Secretary for Your CompanyWhat an AI receptionist does for a business: answers calls and WhatsApp, routes to the right person, books and follows up. What Klamna offers today.

Let customers reach you instantly

We set up a trial of the Klamna platform with your numbers and team, and show you how it organises calls and chats from day one.

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